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Audio Conference: Gaining Confidence & Credibility with Emotional Intelligence

Thursday, February 24, 2011
1 - 2:30 p.m.
Carriage House
Light refreshments served

Effective leadership is built on Emotional Intelligence. In this training you will gain in-depth knowledge and the practical emotional intelligence skills you need to ensure that you are a strong and emotionally intelligent leader. Join us for this 75-minute interactive webinar where you and your colleagues will discover:

  • What is Emotional Intelligence & why is it crucial to your career
  • How to manage your anxieties and self-doubts as a leader
  • How to be more confident & decisive with decision-making techniques
  • How to create cohesive teams that understand how to apply emotional intelligence

Program Highlights

  • Defining and Understanding Emotional Intelligence (EI)
    • What is your emotional competency profile & self-awareness inventory
    • How to understand and manage yourself
    • Case studies: examples of high and low emotional intelligence in the workplace
  • Why Emotional Intelligence is the Performance and Leadership Differentiator
    • Learn how to effectively communicate with diplomacy & tact
    • Be Someone who can be trusted & handle more responsibility
    • How to increase your visibility in the eyes of your boss(s)
  • How to Managing & Lead Your team with Emotional Intelligence
    • How to handle adverse group dynamics with emotional intelligence
    • How to effectively delegate with emotional intelligence
    • How to build relationships with based on emotional intelligence
    • Delegation, conflict and decision making
  • Question and Answer Session - Hear expert answers to real-world questions!
    • This program will be 60 minutes of instruction and 15 Question & Answer

About the Speaker

Pamela Jett is an internationally recognized presenter and author on developing leadership skills and improving workplace relationships. Her background includes:

  • Ms. Jett has worked with clientele ranging from the high-tech sector and manufacturing to women's groups and government agencies.
  • Pamela has served clients such as Lockheed Martin, Allstate Insurance, Sony, The United Way, NASA, plus many other notable organizations.
  • She is the developer of several learning programs including "Communicate with Confidence: A Woman's Guide" and "Mind Your Own Business: A Career Management System."
  • Her programs take participants beyond theory to hands-on application for immediate results.